Privacy Policy

Data Controller

Business entity: GoldSolutions s.r.o.
Registered office: v Pionýrů 839, Frýdek-Místek, Czech Republic
Company ID: 29460522
Registered in: Commercial Register C 55296/KSOS at the Regional Court in Ostrava
Email address: info@daramio.com

Privacy Policy

This document provides you with information about your rights related to the processing of your personal data and its protection. This document will be updated regularly.

We process your personal data that you provide to us transparently, fairly, and in accordance with legal regulations, in particular the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We process the personal data of children (persons under 16 years old) only if provided by their parent or legal guardian. As a parent or legal guardian, you are responsible for ensuring that providing the child’s personal data is not contrary to their interests and that the child is properly informed about the processing of their personal data and their rights.

We guarantee that the processing of personal data is secured by standard procedures and technologies. In connection with the processing of personal data, we regularly check for potential weaknesses and incidents and apply security measures as reasonably required to prevent unauthorised access to the processed data. These security measures are regularly updated.

Processed Personal Data

We process the following categories of personal data for the purposes and on the legal bases specified below:

Category of Personal Data	Purpose	Legal Basis	Retention Period
Client Identification Data (name, surname, address, company ID, VAT number, etc.)	Contract conclusion Contract performance and service provision Orders Invoicing	Necessary for contract performance Compliance with legal obligations (accounting, etc.)	For the duration of the contract and 3 years thereafter
Client Contact Details (email, phone)	Regular communication regarding contract performance Verification of client requests Information related to provided services via email or SMS	Necessary for contract performance	For the duration of the contract and 3 years thereafter
Client Email	Collecting emails for newsletter distribution	Client consent	5 years or until consent is withdrawn
IP Addresses, Our Cookies (anonymous data)	User access to client area Website functionality – orders, search, shopping cart, etc. Security and verification	Necessary for contract performance (including pre-contract negotiations) Legitimate interest	For the duration of the contract and 3 years thereafter
Advertising and Analytics Cookies (Anonymous data for: Google Analytics, Google Ads, Facebook)	Website traffic statistics PPC advertising	Legitimate interest	26 months
Operational Logs (IP addresses, web requests, browser data)	Ensuring operational stability and service continuity Service security	Necessary for contract performance Legal obligation Legitimate interest	6 months

Data Recipients

We have strict rules determining which employees or departments may access your personal data and what data they may process. We do not disclose your personal data to third parties unless we have your consent, it is necessary for service provision (domain registration, certificates, etc.), required or permitted by law, or based on our legitimate interest (e.g., suppliers, law enforcement requests, traffic analysis, etc.).

For website traffic analysis and business evaluation, we use cookies and third-party systems to process collected data. Your data is anonymous, and only data obtained through these systems' tracking codes is shared. Some providers may be located outside the UK.

Analytics and statistics systems (Google Analytics)
Advertising systems (Google Ads, Facebook)

Data Retention Period

According to applicable legislation (e.g., Companies Act 2006, VAT Act, Accounting Act, etc.), we are obliged to retain documents for specified periods and in line with data retention policies. After these periods, your personal data will be irreversibly deleted and destroyed.

Any personal data processed solely based on your consent will be processed only until you withdraw your consent, either in writing or by using an automated tool on our website (e.g., newsletter unsubscribe).

Do you refuse to provide data?

You may refuse to provide the personal data we request. However, if this data is necessary for us to provide our services, we cannot offer the related service without it.

Operational Logs

When you visit our website, our servers (like most websites) automatically log requests to our site. These logs typically contain information about your web request, IP address, browser details, language settings, and the date and time of the request. They may also contain cookies uniquely identifying your browser. Only administrators have access to this information, and the data is never used for direct identification (used to detect technical issues only).

Your Rights

Right of Access

You have the right to access your personal data and related information. The rights of third parties will not be affected. Your data will be provided electronically after we verify your identity to protect other data subjects.

Right to Rectification

If your data is incorrect or inaccurate, you have the right to request its correction. You may also request that incomplete data be completed.

Right to Erasure (Right to be Forgotten)

You have the right to request the deletion of your personal data if our processing is unlawful.

Right to Restrict Processing

You have the right to request restrictions on the processing of your data under Article 18 UK GDPR.

Right to Data Portability (for automated processing)

You have the right to obtain your personal data in a structured, commonly used, machine-readable format and to transmit this data to another controller where processing is carried out by automated means.

Right to Withdraw Consent

Where we process your data based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal or processing based on other legal grounds (e.g., legal obligations or legitimate interests).

Do you want to restrict marketing?

If you have given consent for marketing or if you receive marketing communications from us based on legitimate interest, you can withdraw your consent or unsubscribe as follows:

Via the unsubscribe link included in our marketing emails
By contacting us directly to withdraw your consent

Please note that restricting marketing does not prevent us from contacting you regarding order fulfilment or other non-marketing purposes.

Visitors to our website can withdraw consent for cookie processing via the procedure outlined on our website.

Your Protection

If you believe that the personal data we hold about you is inaccurate or incomplete, or if you wish to exercise your rights, please contact us.

If you believe your personal data has not been handled properly under the law, you may contact the Information Commissioner's Office (ICO) to lodge a complaint.

Data protection supervisory authority:

Information Commissioner's Office (ICO)
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Phone: +44 303 123 1113
Website: https://ico.org.uk