Frequently Asked Questions
General
We do our best to ensure your order arrives as quickly as possible. Your product is usually made to order within 3–4 working days. Delivery time then depends on the final carrier, but typically takes an additional 2-3 working days.
Shipping is free.
For more information about payment and delivery, please visit the Shipping and Payment section.
Yes, we have extensive experience with packing and shipping mirrors, and damage during transport is extremely rare. In the unlikely event of damage, a damage report must be completed upon delivery, and we will promptly resolve the situation by sending a replacement.
If you have a discount code, you can apply it in the final step of the checkout process ("Continue to checkout → Order → Do you have a discount voucher?"). After clicking, a field will appear where you can enter your code. The discount will be applied at the end of the order.
Product details
There is a button located directly on the mirror, typically in the centre, marked with a symbol of three waves. This button is used to turn the heating on and off.
The defogging starts in the centre of the mirror within approximately 2 minutes. The entire surface is usually clear within about 5 minutes. We recommend turning on the heating pad before showering so it can warm up and prevent fogging.
The heating does not have a built-in timer. It must be turned on manually—and also turned off manually.
- Touch button – allows you to adjust brightness and change colours (when choosing LED DualColor)
- Sensor switch – an elegant solution with a clean design. Allows you to adjust brightness and change colours (when choosing LED DualColor).
- Variant without switch – connection to your own wall switch, does not offer brightness adjustment or colour change.
- Remote control – allows you to control both brightness and colour of the light (when choosing LED DualColor or RGB+CCT).
Yes, that is also possible. Please consult this setup with us in advance or mention it in the order notes.
Yes, the mirror always remembers the last setting you selected.
Yes, the mirror lighting is sufficient; however, it is primarily intended for highlighting details and for decorative purposes. We recommend using an additional main light source in the bathroom alongside the LED mirror.
For bathrooms, our customers most commonly choose a cooler light temperature, typically 4000–7000K. For hallways and other living areas, we recommend 3000–4000K.
The mirror is not designed to be plugged directly into a socket. Electrical wires come out of the back of the mirror, which must be connected to the mains wiring from the wall. We strongly recommend having the installation carried out by a qualified professional.
The choice depends on the individual preferences of each customer. Using the touch button, you can control the light intensity. However, if you prefer a clean mirror design, we recommend connecting the mirror to a separate switch.
The touch button sensor is located behind the mirror, so fogging does not cause any problems.
The touch button is located on the front of the mirror. You can choose its exact position in the configurator.
Controlling the LED lighting using the touch button:
1. After connecting the mirror to the power supply, the touch switch will light up white.
2. With a short press/tap of the button, you switch on the mirror’s LED lighting.
3. By pressing and holding the touch switch, you can adjust the light intensity to your desired setting.
When combining the button with Dual lighting (CCT), pressing and holding the button will first change the colour temperature and only then the light intensity. You need to take a short pause between the individual settings (less than 5 seconds). If the pause is longer than 5 seconds, the adjustment returns to the element that was being adjusted initially.
The sensor switch is located on the front of the mirror. You can choose its exact position in the configurator.
Controlling the LED lighting using the sensor:
1. Turning the lighting on and off is activated by moving your hand near the sensor.
2. The sensor detects movement at a distance of up to 6 cm.
3. By holding your hand in front of the sensor, you can adjust the light intensity to the desired setting.
When combining the sensor with Dual lighting (CCT), holding your hand in front of the sensor will first change the colour temperature and then the light intensity. A short pause is required between individual settings (less than 5 seconds). If the pause is longer than 5 seconds, the adjustment returns to the function that was adjusted first.
Our LED mirrors offer several types of lighting that differ in power, lighting method and adjustment options. The choice mainly depends on how you use the mirror and what your lighting requirements are.
Basic LED – An LED strip with evenly spaced diodes provides pleasant point lighting.
PHILIPS LED – An LED strip with PHILIPS brand diodes offers higher light output, better colour rendering and a longer lifespan.
Power LED (COB) – LED strips with COB technology create uniform, full-surface lighting without visible points.
Dual Color (CCT COB LED) – Allows smooth adjustment of both light intensity and colour temperature (from warm to cool) using a button, sensor or remote control. Thanks to COB diodes, the light is even and uniform.
RGB+CCT (COB) – Combines colourful RGB lighting with the ability to adjust white light and its colour temperature. Intensity and colours can be customised using a remote control. COB diodes ensure a smooth lighting effect without visible dots.
For both makeup and shaving, we recommend choosing lighting in neutral to cool tones. Ideally, opt for light with a colour temperature of 5000–6500 K, which is closest to natural daylight and allows accurate rendering of colours and details. A practical alternative is Dual Color lighting, which lets you smoothly adjust the colour temperature to suit your current needs.
You’ll get the best results for makeup and shaving with even lighting around the entire perimeter of the mirror, which minimises shadows on the face and provides consistent light from all sides.
Yes, our mirrors are resistant to moisture and steam commonly found in bathrooms.
No, the shelf is not illuminated.
Photos of satisfied customers
Does your bathroom or other interior feature a DARAMIO mirror?
We would love for you to share a photo of the mirror with us. Please send your pictures to: info@daramio.com.
When sharing on social media, don’t forget to use #Daramio or tag us @daramio_com.
